FAQs

How long does shipping take?

Our standard shipping typically takes 7-10 business days for domestic orders. Please note that shipping times may vary depending on your location and potential shipping delays.

How can I track my order?

You can easily track your order using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email and it will direct you to the carrier's website, where you can monitor the status and location of your package in real-time.

Can I cancel my order after I have already paid?

Once the order is placed and payment is processed, it enters our system for quick fulfillment. Unfortunately, this means we cannot guarantee cancellations. However, if you need assistance, please contact our customer service as soon as possible and we will do our best to help you.

How can I contact you?

We are here to help! You can contact our customer support team via the following channels:

Email: montre.leur2@gmail.com

Or on live chat by clicking on the "chat" icon at the bottom right of your screen

We strive to respond to all requests within 24 hours.