Terms and conditions
Welcome to the Montre Leur website. By accessing our site and making a purchase, you agree to comply with the following terms and conditions. These terms govern the use of our site, the business relationship between Montrez Leur and its customers, and the responsibilities of both parties.
2. Use of the site
- You must be of legal age or have parental permission to use our site and make purchases.
- You agree to use this site only for lawful purposes and to provide accurate information when placing orders or creating an account.
3. Products and availability
- Descriptions: We strive to provide accurate and up-to-date product descriptions. However, errors may occur. If a product is not as described, you may return it in accordance with our return policy.
- Availability: The products offered on the site are subject to availability. If a product is unavailable after ordering, we will contact you promptly to offer you a refund or an alternative.
4. Price and payment
- Prices: All prices displayed include VAT applicable in Italy. Delivery charges and other associated costs are indicated before finalizing your order.
- Payment: We accept payment via credit card, PayPal, and other secure methods. Payment must be made in full at the time of order.
- Security: Transactions are protected by an SSL encryption system to ensure the confidentiality of your data.
5. Delivery
- Orders are shipped to the address provided by the customer. It is your responsibility to verify the accuracy of the information provided.
- Show Them cannot be held responsible for delays in delivery caused by events beyond our control, such as strikes, bad weather or customs delays.
- If there is any loss or damage during transportation, please contact us immediately to find a solution.
6. Right of withdrawal and returns
- You have 30 days after receiving your order to exercise your right of withdrawal, in accordance with our returns policy.
- Return costs are the responsibility of the customer, except in the case of a defective product or an error on our part.
7. Intellectual property
- All content on the site (texts, images, logos, videos) are the property of Montrez Leur or its partners and are protected by intellectual property laws.
- Any reproduction, distribution or unauthorized use of the contents of the site is strictly prohibited.
8. Limitation of liability
- Show Them cannot be held responsible for any direct or indirect damages resulting from the use of this site or the products sold, except in cases where the law imposes strict liability.
- We do not guarantee that the Site will be free from errors, interruptions or viruses, although we will do our best to provide a smooth experience.
9. Changes to Terms and Conditions
Show Them reserves the right to modify these terms and conditions at any time. Changes will be posted on this page and will take effect immediately. We recommend that you check this section regularly to stay informed.
10. Applicable law
These terms and conditions are governed by Italian law. In the event of a dispute, the parties undertake to seek an amicable solution before initiating any legal proceedings.
Montre Leur – Your trusted partner for elegant and timeless watches.
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How long does shipping take?
Our standard shipping typically takes 7-10 business days for domestic orders. Please note that shipping times may vary depending on your location and potential shipping delays.
How can I track my order?
You can easily track your order using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email and it will direct you to the carrier's website, where you can monitor the status and location of your package in real-time.
Can I cancel my order after I have already paid?
Once the order is placed and payment is processed, it enters our system for quick fulfillment. Unfortunately, this means we cannot guarantee cancellations. However, if you need assistance, please contact our customer service as soon as possible and we will do our best to help you.
How can I contact you?
We are here to help! You can contact our customer support team via the following channels:
Email: montre.leur2@gmail.com
Or on live chat by clicking on the "chat" icon at the bottom right of your screen
We strive to respond to all requests within 24 hours.